“This is NOT okay. This completely ruined our Christmas…” is the post-Christmas Facebook comment that launched a public relations nightmare for Hasbro, the parent company of Play-Doh.
The Play-Doh Sweet Shoppe Cake Mountain Playset looks like a wonderful toy for kids. It’s a
[You must be registered and logged in to see this link.] Best Seller on
[You must be registered and logged in to see this link.] with 77 reviews. It has a fairly impressive four star rating. The problem is with the 2-piece extruder. The piece that dispenses the icing.
The extruder looks exactly like a veiny little dildo. Exactly!According to
[You must be registered and logged in to see this link.], parents started complaining about the penis-like shape of the extruder in November. Unfortunately, Hasbro did not respond quickly enough and these phallic shaped icing extruders found their way under Christmas trees around the world this holiday season.
Some uptight parents were livid and commented on
[You must be registered and logged in to see this link.]. The Play-Doh dildo controversy went viral and the comment section of their Facebook page exploded. Some parents were truly upset. Others felt it was a non-issue and the complaining parents were overly sensitive prudes. Then there were the trolls, pouring fuel on the fire.
Shortly after dildo-gate went viral, Play-Doh’s social media manager screwed up. Big-time. They started
[You must be registered and logged in to see this link.] from their Facebook page. This poor attempt at damage control angered even more customers and complaints about comment deletion started pouring in as well.
According to
[You must be registered and logged in to see this link.], Hasbro’s publicist, Julie Duffy, had the following to say about the blunder:
- Quote :
- “We have heard some consumer feedback about the extruder tool in the Play-Doh Cake Mountain playset and are in the process of updating future Play-Doh products with a different tool.”
Play-Doh posted a message to their Facebook page saying they will be updating the extruder tool in all future playsets and will offer a replacement tool to anyone interested:
- Quote :
- “We have heard some consumer feedback about the extruder tool in the Play-Doh Cake Mountain playset and are in the process of updating all future Play-Doh products with a different tool. Should any consumer want a replacement extruder for this item, they can contact Hasbro’s Customer Service Department at 800-327-8264.”
We’ve gathered the best of the best Facebook comments and posted them below. First we’ll hear from the haters, then the trolls. Here are the haters:[You must be registered and logged in to see this link.]Now for the funniest comments from Play-Doh’s Facebook page. Let’s hear it for the trolls,[You must be registered and logged in to see this link.]All eyes will be on Play-Doh for the next few weeks. It will be interesting to see how they maneuver their way out of this public relations nightmare.
[You must be registered and logged in to see this link.]